Players may encounter some technical issues on occasion while playing Fresh Deck Poker on their mobile device.
Fresh Deck Poker is a fast-paced, multiplayer game and requires you to be permanently connected to the internet. If you have a poor connection to the internet either via WiFi or your phone network, you may experience some issues. You might experience poor connectivity when you have a low signal strength from your phone network, when you are moving around traveling, or when you are too far from your wireless router.
If you encounter technical difficulties on a regular basis then you may want to try the following troubleshooting tips to improve your performance:
- Close any additional, unnecessary applications
- Connect to secure and stable WiFi connection
- Restart your mobile device
- Uninstall/reinstall the Fresh Deck Poker app from your device
Hopefully these general tips improve your performance! If you continue to have difficulties after trying the steps above then please contact Fresh Deck Poker Support directly.